How to skip a box
We're currently updating our website. If you would like to skip a box you can access it through the email "Upcoming Charge: Your Monthly Art Box" from July 15th or by contacting us at firstname.lastname@example.org.
- On your manage subscription page go to "Skip a box".
- Click "Skip" next to your subscription box.
- It will say "Skipped" if it successfully processed.
- If you changed your mind and would like the box please click "unskip".
- The last day to skip a subscription is the 17th.
In the example above, the Art Journaling Box has been skipped but the Watercolor Box has not been.
If your subscription account looks a little different from this you may have the brand new management page! Please refer to the steps below:
Click on "Pause" on your subscription management page. It'll ask you how long you'd like to pause and you can select up to 3 months. Need to pause for longer? Let us know at email@example.com and we can help!