Returns Policy

RETURNS POLICY

Don't love what you ordered? Your happiness is important to us and we'd love to help! 

Returns and exchange checklist:

❑ My items are unused and in their original packaging

❑ Contacted Let’s Make Art to receive a pre-paid return label

❑ I included the packing slip (when applicable) and a brief written reason for the return

❑ Dropped off the package at my local post office

If you said yes to all of the above we look forward to receiving your order! If not, or if you have any questions please contact us. 

Now let’s shimmy on over to some helpful information!

What is the refund process?
  • Please contact us to receive a pre-paid return label. Return shipping is on us!
  • We aim to process all returns as quickly as possible. Once we have received your package, your return should be processed within 3 business days. 
  • We do not process returns on the weekends. 
  • After our team has checked out your items you'll receive an email confirming the refund to the original method of payment.
  • It can take up to 10 business days for a refund to post to your account.

Things to note:

  • Gift Cards and Downloadable Software Products can’t be returned for a refund
  • We cannot accept returns from international orders. Please reach out to us with any questions you may have at hello@letsmakeart.com before placing an international order. 
  • Items bought in-store can be returned in-store. Online purchases must be sent to the address listed below or email us for a pre-paid return label: 
    • 1025 W Innovation Dr., Kearney, MO 64060
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