Don't love what you ordered? Your happiness is important to us and we'd love to help!
Returns and exchange checklist:
❑ My items are unused and in their original packaging
❑ Contacted Let’s Make Art to receive a pre-paid return label
❑ I included the packing slip (when applicable) and a brief written reason for the return
❑ Dropped off the package at my local post office
If you said yes to all of the above we look forward to receiving your order! If not, or if you have any questions please contact us.
Now let’s shimmy on over to some helpful information!
What is the refund process?
- For US customers only, return shipping is on us! Please contact us to receive a pre-paid return label.
- We aim to process all returns as quickly as possible. Once we have received your package, your return should be processed within 2 weeks.
- We do not process returns on the weekends.
- After our team has checked out your items you'll receive an email confirming the refund to the original method of payment.
- It can take up to 10 business days for a refund to post to your account once it's processed
Things to note:
- Gift Cards and Downloadable Software Products can’t be returned for a refund
- Items bought in-store can be returned in-store. Online purchases must be sent to the address listed below or email us for a pre-paid return label (US):
- 1025 W Innovation Dr., Kearney, MO 64060