Shipping Policy

US DELIVERY:

  • Spend $35 or over and receive free shipping on your order. Flat rate $2.99 shipping on orders under $35.
  • You'll get an email with the tracking number once your order is processed and shipped
  • It typically takes 3-7 business days once shipped for your order to arrive. Please read the notice below about current transit delays.
  • Orders with a monthly art box (including the Single Box and 3-Month Gift Subscription) will start shipping on the 18th of each month.
  • All items in an order will ship together in one package.
  • Please double-check your order before completing checkout. Once an order is placed we are unable to make any changes. 

Things to note:

  • We ship through FedEx Smartpost. We ask that you use a physical address in the checkout rather than a PO Box for the quickest delivery.
  • APO/FPO addresses ship using the US delivery method. Select the "United States" as the Country then Armed Forces Americas/Europe/Pacific as the State. Information on how to properly address these orders can be found here
  • We do not ship on weekends or holidays
  • We do not have expedited shipping options at this time.

INTERNATIONAL DELIVERY:

International shipping prices are based on destination and weight. You can check the shipping cost of the package after adding the address in checkout before confirming the purchase. The shipping fee does not include the customs and duties fee (if required) of the destination country. Customers are responsible for any of these fees that may apply upon delivery.


Shipping Notice: Mail carriers are experiencing record-breaking shipping volume due to holiday shopping and the ongoing impacts of the pandemic throughout the world. FedEx is also having issues impacting the ability to view up-to-date tracking information. Because of these delays, this may cause your estimated delivery date to change or state "pending". Pending tracking is still on the way and will update as it gets closer to being delivered. It may also not update in transit. For example, it will show it's in Kansas for a few days then jump to your state with no updates in between. 

Please allow an extra 3-7 days for a package to arrive. You can visit the FedEx┬« Service Alerts page for updates.

Still need help? Contact Us Contact Us